Walgreens hiring Customer Service Associate - Temporary in Cicero, NY | LinkedIn (2024)

Walgreens hiring Customer Service Associate - Temporary in Cicero, NY | LinkedIn (1)

Customer Service Associate - Temporary

Walgreens Cicero, NY

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Walgreens Cicero, NY

5 days ago

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  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.

Training & Personal Development

  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Retail Pharmacies

Walgreens hiring Customer Service Associate - Temporary in Cicero, NY | LinkedIn (8) Walgreens hiring Customer Service Associate - Temporary in Cicero, NY | LinkedIn (9) Walgreens hiring Customer Service Associate - Temporary in Cicero, NY | LinkedIn (10)

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Walgreens hiring Customer Service Associate - Temporary in Cicero, NY | LinkedIn (38)

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Walgreens hiring Customer Service Associate - Temporary in Cicero, NY | LinkedIn (2024)

FAQs

What does a customer service associate do at Walgreens? ›

Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)

Do you need a resume to work at Walgreens? ›

It'll ask you to fill in your personal information and give you the chance to upload your resume and cover letter. The Walgreens job application will also let you fill in information about your availability and ask for references.

What age does Walgreens hire in NY? ›

You must be 18 and over to work at Walgreens.

How old do you have to be to work at Walgreens in Tennessee? ›

A person must be at least 18 years of age to be employed by Walgreens.

What does temporary customer service associate mean? ›

Temporary is just so they have the option to let you go after 60 days if you're not a good fit for the store. Temps are usually offered a permanent position if they prove themselves to be worthy. Go to the other store and talk to the store manager.

Is a customer service associate the same as a cashier? ›

Typically a cashier only has to ring up and sell merchandise to a customer. Customer service deals with that in addition to returns, special order merchandise, order pulling, deliveries, online orders, and being the primary phone contact in the store. Customer service deals with returns, and customer problems.

How much does Walgreens pay per hour in NY? ›

Average Walgreens hourly pay ranges from approximately $15.00 per hour for Cashier/Clerk to $55.06 per hour for Pharmacist. The average Walgreens salary ranges from approximately $22,458 per year for Cashier/Clerk to $114,804 per year for Pharmacy Manager.

How often does Walgreens give pay raises? ›

you get good benefits and get a yearly raise based on performance.

What age does CVS hire in NY? ›

Store Associate

At least 16 years of age Physical Requirements: * Remaining upright on the feet, particularly for ...

What does a shift lead do at Walgreens? ›

Job Summary:

Opens and closes the store in the absence of store management, including all required systems startups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Who owns Walgreens? ›

(WBA) is an American multinational holding company headquartered in Deerfield, Illinois, which owns the retail pharmacy chains Walgreens in the US and Boots in the UK, as well as several pharmaceutical manufacturing and distribution companies.

What to know about Walgreens? ›

Walgreen Company is an American company that operates the second-largest pharmacy store chain in the United States, behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.

Working at WALGREENSWalgreenshttps://jobs.walgreens.com ›

There's no better feeling in a job than helping people live more joyful lives through better health in the communities you serve. And that's why a caree...
All career areas. We're a company of pharmacists, store team members, IT professionals, accountants, and more. And each one of us shares a common goal – to ...
There are 5 Jobs. Filter Results. Customer Service Associate - Temporary. Santa Monica, California · Pharmacy Technician / Pharm Tech Apprenticeship. Alt...

What are the skills of a customer service associate? ›

Customer service plays an important role in attracting and retaining customers. Businesses can leverage good customer service to boost sales. Empathy, good communication, and problem-solving are core skills in providing excellent customer service.

What skills do you need to work at Walgreens? ›

Experienced and knowledgeable in Walgreens policies and procedures, including accepting and processing coupons.
  • Excellent cash register and computer skills.
  • Exceptional verbal and written communication.
  • Inventory management.
  • Sign maintenance.
  • Customer service.
  • Time management.
  • Calm, unflappable manner.
  • Avid fitness enthusiast.

What is the difference between a sales associate and a customer service associate? ›

Sales focus on acquiring new customers and closing deals, while customer service supports and assists existing customers to ensure satisfaction and resolve issues.

References

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